Refund and Returns Policy

Refund and Returns Policy – Ebneeadam e Store

​Welcome to the Official Refund Policy of Ebneeadam e Store. 

At Ebneeadam e Store, we take pride in providing high-quality Islamic digital content, including the renowned Ziyarat-e-Muqaddasa, Holy Sites Guider e Book, and The Radiant Moon of Arabia bائی Ebneeadam e Store ابن آدم ای اسٹور.

Our goal is to ensure your spiritual and educational journey is seamless.

​1. Digital Product Policy (No Refund)

​Due to the nature of digital goods, all sales of e-books at Ebneeadam e Store are final. Once a digital file such as The Radiant Moon of Arabia is downloaded or the access link is sent via email, it cannot be “returned.” Therefore, we do not offer refunds or exchanges for any digital products once the purchase is complete.

​2. Technical Support and Access

​Dr. Javed Iqbal and the team at Ebneeadam e Store are committed to your satisfaction. If you encounter any issues:

​Link Expiry:

If your download link expires before you can access your book, contact us for a new link.

​File Corruption: In case of a damaged file, we will provide a fresh copy of Ziyarat-e-Muqaddasa immediately.

​Payment Failure:

If your payment is deducted but you do not receive the book, please provide proof of purchase.

​3. Exceptions and Duplicate Payments

​While we maintain a strict no-refund policy, Ebneeadam e Store may consider refunds in exceptional cases:

​Double Payment:

If you accidentally pay for the same book twice, notify us within 24 hours.

​Incorrect Product:

If you receive a different book than what you ordered.

​4. Terms of Use

​By purchasing from Ebneeadam e Store (ابن آدم ای اسٹور), you agree that the content is for personal use only.

Sharing, reselling, or distributing our digital books like Holy Sites Guider e Book is strictly prohibited.

​5. Contact Our Support Team

​If you have questions regarding your order, please reach out via our contact page. We are here to help you explore the beauty of Islam through our curated digital library.

Detailed Return Guidelines and Patron Support ﷺ

​At Ebneeadam e Store, we believe in transparency and absolute clarity regarding our services. Our Refund Policy is built on the principles of fairness for both the creator, Dr. Javed Iqbal, and our global audience. Whether you are exploring Ziyarat-e-Muqaddasa or diving into the historical depth of The Radiant Moon of Arabia bائی Ebneeadam e Store ابن آدم ای اسٹور، we ensure your experience is protected۔ ﷺ

​Why Digital Goods are Non-Refundable? 

​The digital products offered at Ebneeadam e Store, such as the Holy Sites Guider e Book, are intangible assets that are delivered instantly upon purchase.

Unlike physical books, once an e-book is accessed, it cannot be “returned” to our digital shelves. This is a standard practice worldwide to protect intellectual property. However, we at Ebneeadam e Store are always ready to assist if you face any difficulty in accessing the file۔ 

​Ensuring Your Satisfaction at Ebneeadam e Store .

​We encourage every customer to thoroughly review the product descriptions of our books, including The Radiant Moon of Arabia, before completing their transaction. If you have specific questions about the contents of Ziyarat-e-Muqaddasa, our support team is available to provide insights.

Our mission is to spread authentic Islamic knowledge, and your trust in Ebneeadam e Store is our greatest asset.

​Commitment to Quality Service .

​Dr. Javed Iqbal’s dedication to historical accuracy and spiritual guidance is reflected in every page of our digital library. By maintaining a clear Refund Policy, we ensure that Ebneeadam e Store remains a sustainable platform for high-quality research. If a genuine error occurs during the payment process, such as a double charge, rest assured that our finance team will resolve it with the utmost priority